How To Collect Emails + SMS
📬 What You’ll Learn
How to add an email signup form to your password page
How to capture email subscribers inside Shopify
How to integrate SMS using third-party apps
📥 Step 1: Add an Email Signup Section
Go to Online Store > Customize
In the top dropdown, select Password
In the left sidebar, click Add section > Email Signup
Choose Embedded Email Signup (recommended)
Optional: Use Popup Email Signup if you prefer it to appear on delay
✍️ Step 2: Customize the Form
In the section settings on the right:
Title – e.g. “Join Our VIP List” or “Early Access”
Text – Short description or campaign message
Email Placeholder – Default text inside the input field
Button Text – e.g. “Notify Me” or “Join Now”
Success Message – Confirmation after submission
You can also adjust:
Fonts
Colors
Layout spacing
💡 This form automatically collects emails in your Shopify Customers list.
📋 Step 3: View and Export Your Subscribers
Go to your Shopify Admin > Customers
New subscribers will show here with:
No orders
Email opt-in status marked
Click Export to download your list
Upload this list to:
Klaviyo
Mailchimp
Omnisend, etc.
📲 Step 4: Capture SMS Numbers (Optional)
⚠️ Shopify does not allow themes to natively support SMS signup.
You’ll need to use a third-party app such as:
Postscript
Klaviyo
Yotpo SMSBump
Using a Custom Form
Build your form inside your SMS platform (like Klaviyo)
Copy the embed code
In Shopify, add a Custom Liquid section to your Password page
Paste the code there
This is how you can add non-native forms and capture both email + SMS on the same page.
Need Help?
📧 Email us at: support@openspaces.design
💻 Live chat with us: Available Monday–Friday, 10AM–6PM EST, directly on our website
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