How To Collect Emails + SMS

📬 What You’ll Learn

  • How to add an email signup form to your password page

  • How to capture email subscribers inside Shopify

  • How to integrate SMS using third-party apps


📥 Step 1: Add an Email Signup Section

  1. Go to Online Store > Customize

  2. In the top dropdown, select Password

  3. In the left sidebar, click Add section > Email Signup

    • Choose Embedded Email Signup (recommended)

    • Optional: Use Popup Email Signup if you prefer it to appear on delay


✍️ Step 2: Customize the Form

In the section settings on the right:

  • Title – e.g. “Join Our VIP List” or “Early Access”

  • Text – Short description or campaign message

  • Email Placeholder – Default text inside the input field

  • Button Text – e.g. “Notify Me” or “Join Now”

  • Success Message – Confirmation after submission

You can also adjust:

  • Fonts

  • Colors

  • Layout spacing

💡 This form automatically collects emails in your Shopify Customers list.


📋 Step 3: View and Export Your Subscribers

  1. Go to your Shopify Admin > Customers

  2. New subscribers will show here with:

    • No orders

    • Email opt-in status marked

  3. Click Export to download your list

  4. Upload this list to:

    • Klaviyo

    • Mailchimp

    • Omnisend, etc.


📲 Step 4: Capture SMS Numbers (Optional)

⚠️ Shopify does not allow themes to natively support SMS signup.

You’ll need to use a third-party app such as:

  • Postscript

  • Klaviyo

  • Yotpo SMSBump

Using a Custom Form

  1. Build your form inside your SMS platform (like Klaviyo)

  2. Copy the embed code

  3. In Shopify, add a Custom Liquid section to your Password page

  4. Paste the code there

This is how you can add non-native forms and capture both email + SMS on the same page.


Need Help?

  • 💬 Join our community on Discord: https://discord.gg/hcc2GvgZc6

  • 📧 Email us at: support@openspaces.design

  • 💻 Live chat with us: Available Monday–Friday, 10AM–6PM EST, directly on our website

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